Concierge & Customer Experience Specialist

A leading mall management company in Malaysia is seeking a Customer Service Executive to manage the concierge operations. Responsibilities include handling customer feedback, managing daily concierge services, and supporting a positive customer experience. Candidates should hold at least a diploma and have 1 to 2 years of relevant experience in customer care. Good communication skills in English and Bahasa are required. The role involves shift work and may require overtime during peak periods.
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