Job Description
Your Opportunity
Are you passionate about delivering exceptional customer experiences and going the extra mile to help others?
At Westfield Belconnen, we’re seeking a Concierge Attendant who is dedicated to providing outstanding service and enhancing every customer’s visit.
As the friendly face of our centre, you’ll play a key role in creating memorable moments that leave a lasting impression and keep customers coming back.
Day-to-day you will be responsible for:
- Delivering exceptional service to customers and retailers.
- Processing sales of Westfield Gift Cards and other available services.
- Welcoming customers at the concierge desk, engaging with them to understand their needs.
- Providing clear directions and recommendations to help customers navigate the centre.
- Managing administrative tasks such as lost property and online inquiries.
This role is ...