Job Description
Your Opportunity
Are you someone who thrives in a vibrant, people-first environment and loves making others feel welcome?
At Westfield Chermside, we’re looking for a Concierge Attendant to join our energetic and inclusive team—where every day is about creating positive, memorable moments for our customers.
As the friendly face of our centre, you'll help shape experiences that make our customers feel valued, supported, and excited to return.
Day-to-day you will be responsible for:
- Delivering exceptional service to customers and retailers.
- Processing sales of Westfield Gift Cards and other available services.
- Welcoming customers at the concierge desk, engaging with them to understand their needs.
- Providing clear directions and recommendations to help customers navigate the centre.
- Managing administrative tasks such as lost property and online inquiries.
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