Job Description
JOB ROLE 34 CMDB and 3PP Configuration Engineer – Level 2
Mission / Core Purpose of the Job
Summary of the position’s Responsibilities
The CMDB and 3PP Configuration Engineer is responsible for managing the configuration of IT services and third-party products within the Configuration Management Database (CMDB). This role ensures accurate, secure, and compliant configuration data across internal systems and external integrations. The engineer plays a critical role in maintaining service integrity, supporting audits, and enabling efficient change and incident management.
JOB REQUIREMENTS
Responsibilities, Experience, Skills, Competence, Education
RESPONSIBILITIES
CMDB Management
- Maintain and update configuration items (CIs) in the CMDB, ensuring accuracy, completeness, and traceability.
- Define and enforce CI relationships, attributes, and lifecycle states.
- Collaborate with ser...