Job Description
Who we are
Petal is a leading Canadian healthcare orchestration and billing company that revolutionizes healthcare systems to make them agile, efficient, and resilient by enabling forecasting and shaping of world‑class healthcare through Healthcare BI, advanced analytics, and informed insights.
Why this role is interesting
As a Client Onboarding Advisor you take over after the sale and play a key role in onboarding new clients.
In practical terms, you support physicians using the Xacte medical billing platform from needs assessment through to go‑live.
You ensure their profiles are properly set up, information is complete, they are correctly registered (RAMQ), and everything is in place for them to start using the platform effectively.
Your role is to deliver a structured, smooth, and professional experience, while building a strong relationship of trust from the very beginning.