Job Description
Job Description
The Consultant Engagement Representative is responsible for providing an exceptional experience through best-in-class service! You will manage the Consultant/Contractor experience throughout the assignment life cycle and proactively manage communication related to essential job functions. Additionally, you will ensure our consultants receive superior support for all job-related questions, concerns, or issues.
The Consultant Engagement Representative will work with all appropriate Allegis Operating Company (OpCo) support teams to address Consultant/Contractor questions and requests.
Your duties may include, but are not limited to:
- Introduce the Communities and Mobile App WIIFM to consultant – activate profile while on call
- Introduce Consultant/Contractor Care Survey NPS Program
- Use a script for Onboarding, Check-in, and Offboarding Surveys
- Discuss open End Date Review...