Job Description
Overview
SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and Mauritius. Our goal? We bring people solutions to life and turn HR into a value source for our clients and their people. Our people solutions span the entire employee journey, from salary payment to attracting, rewarding, and developing talent. Are you ready to join us?
About the role
As a Support Consultant at SD Worx Iberia, you will use our ticketing system to resolve questions and issues related to the operation of the HR management solution and all its modules (e.g. payroll, time tracking, skills and talent, budgeting). You will provide efficient, high-quality solutions.
Your day-to-day work with our clients
- Configure and customize the payroll module and customer portal to meet client needs.
- Provide guidance to customers by managing inquiries and service requests through the ticketing system.