Job Description
Consumer Duty Partner – 12 month fixed term
At Yorkshire Building Society, we put members at the heart of every decision we make. Consumer Duty is central to how we design products, deliver services and support good customer outcomes.
We’re looking for a Consumer Duty Partner to join us on a 12‑month fixed term contract. This is a high‑impact role for someone who can bring expertise, perspective and constructive challenge, helping us continue to strengthen how we deliver and evidence good outcomes, as well as leading elements of our maturity roadmap and ensuring key actions are driven through to completion.
This role goes beyond compliance. You’ll act as a trusted partner and ‘critical friend’, working closely with senior leaders to embed in day‑to‑day decision‑making, governance and change.
You’ll also play a key role in building internal capability, ensuring knowledge and improvements are sustained long after the role concludes.