Contact Center Support Engineer (Splunk)

We are looking for an AWS Infrastructure Engineer with strong expertise in Amazon Connect and Infrastructure as Code (IaC). The ideal candidate will be responsible for designing, deploying, and managing scalable Amazon Connect environments while building automated infrastructure deployment pipelines using Terraform and CI/CD tools.

Responsibilities

• Design and implement AWS infrastructure for Amazon Connect environments
• Deploy and manage Amazon Connect environments across Dev, Staging, and Production
• Utilize AWS services such as Lambda, S3, EventBridge, Data Bridges, and related services to support deployments
• Develop and maintain Infrastructure as Code (IaC) modules using Terraform Enterprise
• Ensure Terraform code is maintainable, reusable, and aligned with best practices
• Build and manage CI/CD pipelines for automated infrastructure deployment and updates
• Integrate Ter...