Job Description
Listing status: Online
Apply by: 2 March 2026
Position summary
Industry: Wholesale & Retail Trade
Job category: Call Centre and Telesales
Location: Cape Town
Contract: Fixed Term Contract
Remuneration: Market Related
EE position: Yes
About our company
Clicks Group
Introduction
We are looking to recruit a Contact Centre Consultant to work within the Marketing department. The role will be based at our head Office in Cape Town and will report to the Contact Centre Team Leader.
To provide problem resolution to enquiries and complaints to the Clicks Group customer through the various customer communication methods including inbound and correspondence.
Job Objectives:
- Respond to a targeted amount of telephone calls accurately and in a specified time frame, thereby meeting set s...