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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Qualifications
- Grade 12 with a Bachelor's in Business Management
- 7 years' experience managing a contact / call centre
- Experience in the Travel and or Tourism industry advantageous
- Experience in managing and working with budgets.
- Experience in starting up new call centers (International Campaigns)
- Ability to manage multiple call centre campaigns (all International)
- Strong staff management and training
- Target driven.
- Strong report writing
- Resource planning - recruitment, monitor productivity and efficiency.
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