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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Job Highlights
Responsibilities
Content & Platform Operations
- Review and Classify: Evaluate, label, and annotate multilingual text, images, and videos based on defined client policies and community guidelines.
- Data Training Quality: Ensure high consistency and accuracy in data labeling to support the training and optimization of machine learning datasets.
- Trend Analysis: Identify and report recurring patterns or anomalies across content workflows to improve operational efficiency.
- Escalation Management: Proactively flag and elevate urgent compliance, delivery, or quality issues following established protocols.
Performance & Productivity Management
- Meet Core Metrics: Consistently achieve operational targets, including Turnaround Time (TAT), Average Handling Time (AHT), and occupancy metrics.
- Time Management: Balance multiple tasks ...