Job Description
Responsibilities
The Safety Model Operations (SMO) team is responsible for building, optimizing, and maintaining machine learning models and operational processes that support TikTok's Trust & Safety systems. The SMO Delivery Team carries out full spectrum of quality assurance activities for each project, including:
- Conducting detailed reviews and complex RCAs to ensure labeling accuracy and consistency.
- Monitoring quality performance and compliance against project-specific KPIs.
- Identifying trends, risks, and potential gaps in processes or guidelines.
- Providing structured feedback and improvement recommendations to the Central Project Team.
- Supporting continual optimization of workflows, tools, and evaluation methodologies.
- Improving model performance of AI models.
- Construct and iterate the core Golden Sets for the content safety ecosystem. Curate long‑tail, high‑risk, and complex edg...