💼 Full-Time Position

Content Specialist, Service Operations

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Delivery Hero
📍 kuala lumpur, kuala lumpur, Malaysia
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Location
kuala lumpur, Malaysia
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Posted
June 26, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Assist with the maintenance of accurate articles

  • Supports the uploads of updated macros and other content to multiple platforms: SalesForce, HelpJuice/Knowledge Base, and PandaCare
  • Self-starter and able to work independently with minimal supervision
  • Able to work on multiple projects while delivering within deadlines

Support articles updates in line with latest SOP releases

  • Keep abreast of monthly SOP updates and assist Manager to update relevant content accordingly
  • Ensure that SOP updates are accurate and uploaded in a timely manner <...