Job Description
Responsibilities
- Attend to queries from distribution’s representatives and inter‑departmental.
- Documentation for reporting purposes (Coaching / Meeting / Joint field work) is managed to ensure accuracy, quality output, and adherence to regulatory requirements.
- Providing support to the business development team and the agency force in administrative and business support.
- Monitoring of agency KPIs – accuracy, tracking and reporting
- Adherence to regulatory and internal guidelines for processing functions
- Assist in driving and promoting agency incentives and initiatives.
- Support the business development team by organising and minuting the monthly agency leaders' meeting and briefing.
- Distribute and maintain proper records of all agency documents (i.e. coaching form, monthly meeting form)
- Track the completion rate of individual agency representative mon...