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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Duties & Responsibilities
- Responsibility and management of your site
- Attend to any client request and do so pro-actively and with urgency
- Best allocate the resources of the contract to achieve maximum cleaning output. Where the SLA stipulates resource requirements, these must be adhered to
- Output based contracts must be managed efficiently
- Together with HR pro-actively manage a pool of trained relief staff members to prevent any service delivery disruptions
- Ensure work schedules/job cards are in place
- Ensure consistently high service standards are maintained for all services in scope with regular inspections
- Unit closures to receive proper service until the last trading day and all processes relating to staff, equipment, billing and costs are attended to within the month of closing
- Contract retention through maintaining excellent service standards, identifying and mitigating the risk o...