Job Description
Our client is looking for a proactive and detail-oriented Control Room Agent / Fleet Controller to join our operations team. The successful candidate will be responsible for monitoring fleet movements, coordinating drivers, managing operational communication, and ensuring the efficient execution of daily transport activities.
This role requires excellent communication skills, strong attention to detail, and the ability to remain calm and effective in a fast-paced environment.
Key Responsibilities
- Monitor vehicle movements and driver activities using fleet tracking systems.
- Coordinate and communicate with drivers regarding routes, schedules, and operational requirements.
- Respond promptly to incidents, delays, breakdowns, and emergencies.
- Ensure compliance with company policies, transport regulations, and safety procedures.
- Maintain accurate records of vehicle loca...