Job Description
Role Overview
We're looking for a high-agency owner to lead customer deployments and own the post-sales relationship end to end. You'll act as the trusted advisor who turns Superpanel's digital teammates into measurable business outcomes for law firms, insurance carriers, and financial services customers.This is a customer-facing, consultative role. You'll partner with executives and operational leaders on the customer side, and with product, engineering, and customer-facing teams internally, to drive adoption, retention, and expansion.
What You'll Do
1. Own the Customer Relationship
- Trusted Advisor: Serve as the primary point of contact across the customer lifecycle. Build relationships with executives, operational leaders, and frontline users.
- Discover and Define: Partner with stakeholders to understand their intake workflows, pain points, and success metrics. Translate ambiguous bu...