Job Description
Role - Technical Support Engineer - DevOps
Experience - 4+ Years
Location - Gurgaon
About the position
We are looking for a Technical Support Engineer to join our highly experienced global team. The Tech support role embodies the critical intersection of technical expertise and a focus on customer satisfaction. This role is tasked with helping Coralogix customers with giving answers to technical questions, solution architecture, and ensuring successful adoption of the Coralogix Platform.
Responsibilities :
- Serve as Client's single point of contact for any tech-related matters
- Provide technical support to customers or internal teams using DevOps tools and practices.
- Respond to support requests, troubleshoot issues, and resolve problems in a timely manner.
- Investigate and diagnose technical issue...