Job Description
Corporate Actions Member Processor
Responsibilities
- Consistently and systematically Acquire and timely update knowledge on procedures related to relevant process.
- Ensure that the process requirements are met, adhered to, completed in accordance with established procedures and standards set.
- Work independently, complete assigned tasks accurately within the established timeframe as per the process benchmarks.
- Demonstrate ways to improve customer service/journey and increase productivity (efficiency & Quality).
- Proactively identify issues, if any, and timely escape.
- Swiftly and efficiently Provide service to customers by focusing on resolving requests efficiently, accurately, and professionally.
- Effectively Meet targets on productivity and accuracy as per the targets and metrics defined for the process.
- Instructions/requests to be correctly interpreted understood and implemented.