Job Description
**Job Description**
**General Purpose:**
Support the corporate headquarters as the first point of contact for inbound telephone inquiries and office visitors/guests. Receive and relay messages/telephone calls from internal and external sources, greet and direct guests/visitors, issue appropriate security passes, report security issues, respond to common inquiries, and perform basic administrative support activities. Provide exceptional customer service and a high level of professionalism and skill in operating a multi-line phone system.
**Job Duties and Responsibilities:**
+ Answer and screen incoming calls; greet callers, provide information, transfer calls,and take messages
+ Administer main voicemail
+ Produce monthly phone reports
+ Follow security protocols and office procedures
+ Assist with facility access badges
+ Maintain an organized reception area
+ Submit building work orders as requested
**General Purpose:**
Support the corporate headquarters as the first point of contact for inbound telephone inquiries and office visitors/guests. Receive and relay messages/telephone calls from internal and external sources, greet and direct guests/visitors, issue appropriate security passes, report security issues, respond to common inquiries, and perform basic administrative support activities. Provide exceptional customer service and a high level of professionalism and skill in operating a multi-line phone system.
**Job Duties and Responsibilities:**
+ Answer and screen incoming calls; greet callers, provide information, transfer calls,and take messages
+ Administer main voicemail
+ Produce monthly phone reports
+ Follow security protocols and office procedures
+ Assist with facility access badges
+ Maintain an organized reception area
+ Submit building work orders as requested