Job Description
Key Responsibilities:
- Serve as the primary point of contact for client servicing within the group
- Foster and maintain strong client relationships by delivering exceptional service and ensuring prompt responses to client inquiries and requests.
- Gain comprehensive understanding of existing and prospective clients, including their industries and key stakeholders.
- Manage and update statutory registers and books for your assigned client portfolio.
- Oversee the preparation, coordination, and submission of statutory forms and documents to regulatory bodies
- Supervise the daily operations of the group, ensuring that all client communications are handled efficiently and effectively.
- Identify opportunities for enhancing current policies, procedures, and client service arrangements, aligning with evolving business and regulatory practices.
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