Job Description
Position summary
Industry: Wholesale & Retail Trade
Job category: FMCG, Retail, Wholesale and Supply Chain
Location: Cape Town
Contract: Permanent
Remuneration: Market Related
EE position : Yes
About our company
Clicks Group
Introduction
It is the role of the Store Manager to oversee the Operational and Citizen management of stores. As the team leader, special focus should be placed on how you implement the Sorbet Culture and ethos within the team, to focus on the development of the citizens and improving the lives of our guests, through superior customer care and store profitability.
Guest Focus
- Be able to demonstrate the “Sorbet Way” and instil this focus on your team, when dealing with our guests.
- Resolve customer complaints within 24 hours.
- Understand and be able to advise guests on all treatment...