Job Description
We are seeking an experienced and passionate Counter Manager to lead and manage our massage therapy team. The ideal candidate will be responsible for overseeing day-to-day spa operations, ensuring high-quality service delivery, and maintaining a professional and welcoming environment for our clients. You will also be expected to perform massage treatments, train new staff, and uphold hygiene and safety standards.
Key Responsibilities:
- Lead, train, and supervise a team of massage therapists
- Perform a variety of massage techniques (e.g., Swedish, Deep Tissue, Sports, Aromatherapy, etc.)
- Manage scheduling, appointments, and staff rosters efficiently
- Maintain cleanliness and hygiene standards in all treatment rooms
- Monitor stock levels and order supplies when needed
- Handle customer feedback and resolve complaints professionally
- Ensure compliance with Singapore health and safety regula...