Job Description
Job Description - Counter Sales Associate (COU )
Responsibilities:
- Present customers upon arrival with the menu, assist in their item selection, take orders and serve food in a timely manner.
- Communicate efficiently with kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations.
- Arrange table set‑ups before and after each customer according to the brand’s set standards.
- Ensure staff provides friendly, professional, and timely service at all times; report any discrepancies or customer complaints to the manager on duty.
- Collect bill payments from customers and hand them over to the cashier.
Qualifications:
- High School Degree.
- 1–2 years of experience in customer service in a similar role.