Job Description
We are looking for multiskilled MANAGEMENT COUPLE who are passionate about the hospitality industry, possess strong leadership skills, and thrive in a dynamic environment to take over the management of the lodge.
Duties & Responsibilities
Her
- Guest Services:
- Coordinate reservations, check-ins, and check-outs efficiently.
- Foster a welcoming and friendly environment, ensuring guests feel comfortable and well taken care of during their stay. Ensure high levels of customer satisfaction by consistently providing excellent service and addressing guests concerns or complaints.
- Arranging Bush delights, special occasions, special holidays etc.
- Staff Management:
- Supervise lodge staff members.
- Create work schedules, assign tasks, and monitor staff performance to maintain high standards of service.
- Arrange leave applications, gate passes, staff visitors. <...