Job Description
Working Setup:
- 100% Onsite (BGC Taguig)
Work Hours:
- 11PM to 8AM
Responsibilities:
- Team Leadership & Supervision: Coach and mentor Sales Assistants to meet targets, monitor daily activities for quality, and conduct performance reviews with ongoing training support.
- Sales Operations & Frontline Engagement: Handle sales activities and client inquiries, lead sales communication, oversee call quality and CRM accuracy, and implement process improvements.
- Reporting & Performance Tracking: Track KPIs (calls, conversions, pipeline progress) and prepare reports to analyze trends and identify improvement areas.
- Client & Stakeholder Coordination: Manage escalations with timely client communication and collaborate internally to align sales efforts.