Job Description
TikTok Pte. Ltd. is seeking a Creator & User Excellence Specialist to deliver top-tier support for users and creators in Singapore. This role involves driving service governance, consolidating customer insights, and leading root-cause analyses for user support initiatives.
Ideal candidates will bring over five years of customer support experience and excel in problem-solving, analytics, and cross-functional collaboration. Candidates passionate about improving digital platform experiences are encouraged to apply.
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