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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Responsibilities
- Assist Accounts Receivable and Accountant in daily AR and credit operations, including billing and collection processes.
- Verify collection receipts, ensure accurate data entry and timely bank-in of cheques.
- Generate sales billings/invoices and related documents accurately and on time, ensuring timely distribution to clients.
- Maintain and update customer billing information with proper documentation attached to customer profiles.
- Monitor outstanding payments, analyze root causes of overdue invoices, and follow up with Sales team or clients to ensure timely resolution.
- Issue payment reminders or cancellation letters when required.
- Track pending account actions such as upgrades, downgrades and terminations, and alert relevant teams when due.
- Process and validate customer upgrade forms and maintain accurate service duration by adjusting package expiry dates.
- Coordinate and liaise wi...