Job Description
Position Overview
The Credit Analyst II evaluates customer creditworthiness and manages a portfolio of past-due accounts to minimize risk and optimize cash flow. This role balances sound credit decisions with strong customer relationship management, partnering cross-functionally to resolve issues and drive collections performance. Reporting to the Senior Manager, Credit & Collections, this position offers a flexible hybrid work arrangement.
Responsibilities
Manage a portfolio of assigned accounts that are behind schedule in their payments to the Company. Research account financial / operating situation to identify indications of deteriorating financial conditions. Contact customers regarding payment of overdue invoices. Secure information from customers regarding the basis for non-payment, including:
Customer’s temporary financial inability to pay the invoice short term
Customer’s dissatisfaction ...