Job Description
Credit and Collections Associate
**Credit & Collections Associate (Remote Opportunity)**
We are seeking a detail-oriented Credit & Collections Associate to manage customer accounts, evaluate creditworthiness, monitor outstanding balances, and ensure timely collection of payments. Responsibilities include reviewing credit applications, maintaining accurate account records, resolving billing issues, following up on overdue accounts, and collaborating with internal teams to reduce credit risk.
**What You'll Do**
As a Credit & Collections Associate, you will:
+ Review and process credit-held orders throughout the day to ensure timely resolution.
+ Respond promptly to customer inquiries received by phone and email.
+ Investigate claims and process appropriate debit, credit, or denial adjustments.
+ Research and resolve internal and external customer account inquiries.
+ Build positive relationships with customers a...
**Credit & Collections Associate (Remote Opportunity)**
We are seeking a detail-oriented Credit & Collections Associate to manage customer accounts, evaluate creditworthiness, monitor outstanding balances, and ensure timely collection of payments. Responsibilities include reviewing credit applications, maintaining accurate account records, resolving billing issues, following up on overdue accounts, and collaborating with internal teams to reduce credit risk.
**What You'll Do**
As a Credit & Collections Associate, you will:
+ Review and process credit-held orders throughout the day to ensure timely resolution.
+ Respond promptly to customer inquiries received by phone and email.
+ Investigate claims and process appropriate debit, credit, or denial adjustments.
+ Research and resolve internal and external customer account inquiries.
+ Build positive relationships with customers a...