Job Description
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
As Credit Coach, you will play a critical role in elevating credit capability across the lending network by coaching Specialist Lenders and Lending Area Managers (LAMs) to strengthen their credit knowledge and decision-making.
As a subject matter expert, the Credit Coach leads the adoption of new tools and processes, facilitates scalable train-the-trainer programs, and supports the resolution of complex lending scenarios through collaborative workshops. By proactively identifying risk indicators and championing compliance with lending policies, the Credit Coach fosters a strong credit culture, mitigates risk, enhances deal quality, and drives exceptional customer outcomes.
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