Job Description
HCLTech is hiring for OTC Collection - Bangalore
Location : Bangalore
Shift : UK Shift
Experience :
Senior customer support representative :1 to 2
Analyst - 2 to 5 Years
Team Lead - 5 to 8 Years (Team handling experience mandatory)
Responsibilities:
- Collection of all accounts in the portfolio following the defined collection strategy and accountability of aged receivables as per defined metrics/SLAs
- Implementation of credit/account management, ascertainment of the payment patterns and, if necessary, implementation of corrective measures.
- Accountability for debt and cash targets achievement on a quarterly/monthly basis
- Full compliance with all associated internal and Sarbox controls
- Written / oral communication on open balances + reconciliation of accounts for portfolio
- ...