Job Description
Credit Controller
HX is a purpose‑led explorer company dedicated to sustainable expedition experiences worldwide. As a Credit Controller, you will manage credit control, ensuring timely cash allocation to customer accounts, and escalating issues where necessary while reporting to the Accounts Receivable Manager.
Key Responsibilities & Deliverables
- Timely preparation and distribution of monthly travel agent statements.
- Proactively chase travel agents and direct customers for overdue payments via email and phone.
- Build and maintain effective, user‑friendly working relationships with internal and external partners to manage debtors.
- Handle inbound emails for the Accounts Receivable team and respond to internal/external queries.
- Assist with month‑end close processes and internal reporting.
- Support prompt allocation of cash to customer accounts.
- Assist with incoming bank reconciliations when ...