Job Description
Description
Support the business in collecting client debts and meeting the firm’s collection targets.
Key Responsibilities
- Following Credit Control collection processes relevant to the type of client debt, ensuring effective chasing, minimising ageing of the debt ledger.
- Updating the Practice Management System (PMS) with accurate and meaningful collection notes.
- Liaising with Partners, lawyers and the Practice management team to update them on the current debt position.
- Flagging potential issues to the Supervising Timekeeper (STK), and where applicable the Practice Manager, so they can set the strategy to collect the debt.
- Meeting with the Credit Control Supervisor for line-by-line ledger reviews on a monthly basis to discuss progress, escalations and problematic issues.
- Producing standard debt reports where necessary via the Finance Self-Service Reporting Suite.
- Supportin...