Job Description
Job Purpose:
Responsible for meeting individual cash collection and aged debt targets as well as assisting in the achievement of both team and departmental objectives.
Responsibilities:
- To achieve the monthly cash performance target. Reduce shortfalls and ensure dunning and late payer process is followed.
- Negotiation with customers to resolve outstanding issues and secure payment of overdue debt. Aged debt must be reduced in line with individual, team and departmental monthly targets.
- Timely identification and resolution of queries. This will involve liaison in person, by phone and written medium with internal and external customers at all levels.
- Monitor the ledger to identify customers reaching credit limit – obtain authorisation to exceed limit or secure payment to reduce balance.
- Provide Collections Manager a...