Job Description
Responsible for managing accounts receivable, focusing on the collection of outstanding payments from customers or clients. This role involves maintaining accurate and up-to-date records of customer transactions, obtaining signed invoices, and sending statements detailing outstanding balances. The role requires communicating with customers to follow up on overdue payments and collaborating with internal departments to resolve any issues affecting payment collection.
Key responsibilities
- Maintain accurate and up-to-date records of customer accounts, including contact information, payment terms, and outstanding balances.
- Proactively contact customers via phone, email, or other channels to follow up on overdue payments and resolve outstanding issues.
- Investigate and resolve billing discrepancies or disputes, coordinating with internal teams when necessary.
- Monitor and analyse accounts receivable ageing reports to identify...