Job Description
LSEG is a leading global financial markets infrastructure and data provider.
Credit Controller Responsibilities
- Initiate contact with customers to collect cash on unpaid invoices.
- Build trust and confidence with customers, acting as their advocate when issues are raised.
- Meet key performance targets and operational objectives.
- Ensure adherence to the business engagement model, following touch‑point guidelines and recording comments and tasks in the collections system.
- Liaise with internal and external individuals to resolve billing disputes and queries.
- Develop relationships with key partners in Finance, Sales and Operations.
- Perform cash reconciliations and research unallocated and unidentified payments.
- Manage the breach‑of‑contract and disconnection process when payments cannot be collected.
- Take ownership of actions from debt and provision meetings.
- Identify accounts that req...