Job Description
Job Description
We are currently recruiting a for an experienced and dedicated Customer Service / Credit Controller (known internally as Credit Management Clerk) to join our high performing and friendly Credit Management team based in Bristol Castlemead.
We are looking for a customer focused individual who has a background of fast paced customer service and/or credit management (credit control) based roles.
Key responsibilities of this role will include;
- Resolve customer invoice queries within agreed time scales
- Manage accounts receivable ledger, proactively contacting customers via telephone and email to ensure invoices are paid to agreed payment terms
- Manage customer interactions via telephone and email ensuring our customers expectations are always appropriately met
- Actively engage with internal departments such as Sales, Customer Relationship Management, Customer Services and Finance where appropriate to e...