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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Responsibilities
- Perform outbound call to notify customers of delinquent account regarding outstanding and overdue payment.
- Negotiate with customers to make workable repayment arrangement.
- Explain and clarify with customers on non-payment issues.
- Follow up calls with customers.
- Responsible for keeping records of collection and status of accounts.
- Able to go for field visit if required.
Job Requirements
- Candidate must possess at least SPM and above with credit in major subjects.
- Experience in credit recovery will be an added advantage.
- Excellent communication and negotiation skills.
- Comfortable working with targets.
- Able to communicate in Bahasa Malaysia & English
- Experienced in Microsoft Office applications including Excel, Word, and Outlook.
- Able to work independently with minimal supervision.
- Fresh graduates are ...