Job Description
Description We are looking for an experienced Credit/Collections Supervisor/Manager to lead member solutions and collections operations in Grand Blanc, Michigan. This role oversees portfolio performance across consumer, mortgage, and commercial lending while guiding a team responsible for loan servicing, restructures, underwriting support, and complex recovery matters. The position also partners with senior lending leadership on department planning, operational improvements, and long-term strategies that strengthen risk management and member outcomes.
Responsibilities:
• Direct daily collections and member solutions activities, ensuring effective oversight of delinquency management and overall portfolio results across multiple loan types.
• Guide and develop department staff through coaching, training, and cross-functional instruction to build capability in servicing, restructuring, underwriting support, and recovery processes.
• Manage complex casework involving bank...
Responsibilities:
• Direct daily collections and member solutions activities, ensuring effective oversight of delinquency management and overall portfolio results across multiple loan types.
• Guide and develop department staff through coaching, training, and cross-functional instruction to build capability in servicing, restructuring, underwriting support, and recovery processes.
• Manage complex casework involving bank...