💼 Full-Time Position

CRM Analyst

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Telenet
📍 Belgium, Belgium, Belgium
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Location
Belgium, Belgium
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Posted
June 05, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

BASE is looking for a CRM analyst for the Customer Base Management team. The Customer Base Management team is responsible for the retention, up- and cross-sell among the existing customer base. As a CRM analyst you play a crucial role in ensuring that the right customer gets the right offer/ communication and that your colleagues get all the insights based on former campaigns for continuous improvement.


Your Responsibilities as a CRM Analyst

  • You'll play a key role in the experimentation phase of 1‑to‑1 campaigns (fishing pond, campaign set-up, timing, minimum audience size).
  • You will define and set up the campaign target groups for campaign roll-out.
  • As our CRM Analyst, you safeguard data and campaign quality, check eligibility and privacy rules, flag risks and take corrective actions.
  • You perform post-campaign analyses and share the learnings in review and demo sessions.
  • You'll suppo...