💼 Full-Time Position

CRM Campaign Manager

🏢
Banco Santander SA
📍 helsinki, uusimaa, Finland
📍
Location
helsinki, Finland
📅
Posted
June 07, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

CRM Campaign Manager

Country: Finland

Responsibilities

  • Own and continuously improve customer journeys in Salesforce Marketing Cloud, from strategy to execution and performance tracking
  • Create and localize high-quality customer communication across channels (email, SMS, etc.), with a strong focus on Finnish language content
  • Serve as the primary Finnish-language copywriter for customer communications, creating compelling and accurate content across email, SMS, and other marketing channels
  • Work proactively with AI tools and capabilities to enhance content creation, optimize customer journeys, improve efficiency, and identify new opportunities for personalization and performance improvements
  • Drive performance through data analysis, KPIs, and A/B testing to improve engagement and business outcomes
  • Collaborate closely with Nordic and local stakeholders to align priorities and ensure consistent customer experienc...