💼 Full-Time Position

CRM & Customer Care Operations Leader

🏢
HRTX
📍 mandaluyong, metro manila, Philippines
📍
Location
mandaluyong, Philippines
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Posted
June 09, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

A customer service leadership company in Mandaluyong, Philippines is seeking a Sr. CRM Manager for Customer Center Operations. This role involves overseeing operations to enhance customer experience and driving process improvements. The ideal candidate should have over 8 years of experience in large-scale customer service operations within the BPO industry. Responsibilities include managing vendor relationships and ensuring service excellence while developing a strong in-house team. Competitive compensation and career advancement opportunities await.
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