CRM & Customer Experience Lead

Confidential is seeking a CRM Manager based in Makati, Philippines. The role involves overseeing customer relationship management operations, managing inbound calls, inquiries, and social media channels. The ideal candidate will have 4-5 years of related experience, strong analytical skills, and a customer-centric mindset. Leadership experience is preferred. The position offers an opportunity to drive service excellence and business growth by utilizing customer insights and performance metrics.
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