Job Description
Escalader Strategic Solutions is looking for CRM cum E Comm Executive for its client which is Hi end Luxury Jewellery Brand
Job Details Below
Designation : CRM & E Comm Executive
Location : Mumbai , Nariman Point
Company : In to Luxury Jewellery
CTC Range : INR 5 to 7 LPA
Job Purpose
The CRM & E-Commerce Executive is responsible for driving client engagement, data accuracy, and seamless digital operations across the brand’s online presence. This role manages the end-to-end customer lifecycle—from lead acquisition and segmentation to personalized communication, order fulfilment, and post-purchase experience. By overseeing the brand’s Shopify website, CRM systems, performance marketing initiatives, and email campaigns, the manager ensures that all client touchpoints are efficient, aligned with brand standards, and optimized for growth. The position plays a critical role in integrati...