Job Description
The Role:
As a CRM Executive, you will be responsible for managing customer relationships and enhancing customer satisfaction through effective communication and support. You will work closely with the marketing and sales teams to ensure that customer data is utilized effectively to drive engagement and retention.
- Telecalling
- Handle inbound and Outbound calls for lead generation
- Update and manage client data at CRM
- Followup on enquiries and Pending payments
- Support Sales team
Team Structure: You will be part of a dynamic team that includes marketing specialists, sales representatives, and data analysts.
Ideal Profile:
The ideal candidate will possess a blend of technical and interpersonal skills to effectively manage customer relationships.
- Experience with CRM software.
- Data analysis skills.
- Project management skills.
- Excellent comm...