CRM, Lifecycle & Client Communications Executive

NOVI Health is a doctor-founded, science-led healthcare company on a mission to extend healthspan & prevent chronic disease. We combine medical expertise, personalised care, & technology to help people close the gap between knowing & doing.

As CRM, Lifecycle & Client Communications Executive, you will own customer communications across the full lifecycle, from first touchpoint and lead nurturing, through onboarding, retention & re-engagement. You will work closely with the Chief Growth & Experience Officer & the Content & Communications Specialist to deliver timely, personalised, & high-impact communications across all channels.

This is a broad, hands-on role suited to someone who is comfortable being client-facing, enjoys variety, and wants to grow their marketing career in a fast-moving health-tech environment. Experience with ActiveCampaign or similar platforms (e.g. HubSpot, Front) is a strong advantage.