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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Requirements
- Leveraging AI to streamline processes and enhance your output
- Owning and delivering multi‑channel customer contact/CRM strategies, ideally involving mobile app, push, and email
- Using Customer Engagement Platform (Braze) and Customer Data Platform (HighTouch), to create, send and report on multi‑channel customer communications
- Using data and technology to deliver relevant, targeted and personalised experiences for customers across CRM and digital marketing
- Management and use of customer segmentation for CRM and digital marketing activity
- Working with customer and performance data, and using that data to understand and communicate key performance drivers, size opportunities, support decision‑making and inform strategy
- You don’t need to tick off everything on this list - so don’t let that hold you back from applying. We want to make sure you’re learning plenty during your time with us!
Wh...