Job Description
CRM/PMS Integration Support Specialist
Remote, USA
9+ month contract
Contact: Mary at
Responsibilities:
The CRM/ PMS Integration Support, Implementation, and Learning Coordinator is critical in helping our hotels globally and the regional/corporate teams in installing the CRM/PMS integration. This position will be responsible for several aspects of system implementation, system maintenance, standard operating procedures, and operationalizing system processes. This will include updating documentation content (SOPs, user guides, quick reference guides, translations, etc.). This will consist of existing CRM and PMS.
This position will collaborate and directly support the Global Sales and Events Training and Operations team as well as the Global Support team. Preferred experience for this position includes Envision (proprietary CRM) or other CRM, Reserve, and Opera, as well as fluency in a second language ou...